Install the Agent Mobile App

You can install the app on an Android or an iOS device.

To install the mobile app:

  1. Authorize EEM to contact you:

    1. Log in to the agent portal on your desktop.

    2. From the drop-down list by your name, click My Profile.

    3. Click I wish to participate in the NICE EEM program.

    4. Click Save.

  1. From the drop-down list by your name, click Download Apps. Write down the Activation Key. You need it when you open the app the first time.

  1. Use your device to scan the QR code for your device type (iOS or Android) or search for eem on your device's store and install the EEM Agent Mobile app, . Then, click Close.

 

  1. On your device, tap Install.